The Process

Each family situation is unique and, therefore, each family’s experience will be slightly different. Below are the general steps of the process for a typical client.

Therapist talking to a couple during a sessionInitial consultation

It takes up to 30 minutes, this free consultation is done over the phone. It provides an opportunity for family members to ask questions and learn what to expect. It allows the team to get a feel for the family’s issues and determine whether or not we will be able to help.

Evaluation


During the intake process, we meet with the parents and student separately to obtain a thorough history. To get a full picture of the child’s strengths, challenges, and needs, we ask parents to send copies of all school records and testing data, before the meeting. We review the records and conduct interviews with selected individuals (e.g. teachers, psychologists, psychiatrists, counselors, coaches).

In some cases, we will refer you to other specialists for further evaluation (e.g. testing). After a thorough and complete examination, we will offer options for your review.

Recommendation


After determining the optimal type of environment for the child, we present ‘A Plan of Action’, or a ‘Roadmap’ exclusively and individually designed for your child. We provide a short-list of recommended programs or schools and discuss the pros and cons of each program. Once a program is selected, and space availability is determined, parents are responsible for submitting the application and deposit to secure the available space. We will expedite the application process and help in any way we can.

Monitoring and Advocacy 


For the duration of the child’s stay at a program, we maintain contact with the parents and the staff. In the case of therapeutic placements, this will include scheduled updates from the student’s primary therapist, calls with you, and occasional conference calls with you and your child’s therapist. In the case of non-therapeutic placements, we will determine a schedule for contact. In the event of a short-term / first-step placement, we will keep in touch with the family and the program to help with the choice of a follow-up program.

Follow-up Planning and Support

The consulting contract includes coaching for transition and reunification after a residential school or program – a crucial part of the process. We may provide additional placement assistance, recommend comprehensive aftercare providers, and meet the student to share in their success. Coaching is provided in occasional 30–60-minute phone calls or meetings with the parents and program personnel.

But time is not always on your side. If you need immediate assistance, we can act swiftly.

We are here to help. Please call to speak or complete Take the Next Step form and we will contact you with the information you need.