Dear Gail, Thank you seems too small a phrase to communicate how I truly feel about all you have done for our family. You have helped us to hope again and see positive possibilities for our future as a safe and happy family. The depth of my gratitude is immeasurable! You are a treasure.Julia, mom
Moving to Arizona from New York with a child with Autism was overwhelming. Gail was literally my life line and took exceptionally great care of all the details, big and small. She was very well prepared for us when we came to visit and check out various schools and stayed on top of the process as we moved out here. There is no way we could have done it without her! And I attribute our son’s wonderful transition and ultimate success to having Gail on our team!Felecia R., mom
Before you were recommended to us by our family therapist, our lives were in shambles. Our daughter’s behavior had become so risk-seeking and dangerous that both our family therapist and I were afraid that she would end up killing herself or someone else if drastic measures were not taken immediately. You called me right back and went straight to work. When we met the next afternoon my stress level was so high. You remained very calm and reassuring. Your experience, including knowledge of mental health issues, behavior problems, and possible treatment centers, enabled us to get our daughter immediately into a residential treatment center. Our daughter is now doing well and we have you to thank.
We were very pleased with the levels of service offered and choose the level appropriate to our needs. You provided very quick responses and expertise that helped us choose the best option for a wilderness program in just one day’s time.
I was trying to find the best way for my son to get on track with the schooling he needed. I was bewildered by the array of choices. You met with my family on short notice as time was running out. My son felt so comfortable and trusting with you. You presented to us a number of school choices we were not aware of. A visit to a school you recommended revealed the power of your school knowledge. Thank you for helping us overcome our confusion and find a clear path that was just right for our son.D.C., parent
Thank you so much for all the help & support you have provided these past few years. It has been a pleasure working with you on solving various financial issues and personal problems. I really felt like you were there for me and had my back. Your personality & sense of humor will be missed, but most importantly, your skills and abilities that got me through some tough times cannot be replaced. I will miss you being my “go-to” guy.Rachel
It has been great working with you on this case Nancy. Your attention to detail and compassion for student’s and the clientele you work with is evident. I hope we get to work together soon.Attorney
You have been the behind the scenes guardian
Your intervention throughout all the steps that I’ve taken so far, with Nicholas have blessed us and secured us. I fall short of words. I know that you also had something to do with this.
It has lifted an amazing concern off my shoulders and now I can continue to plow through my other challenges. Nancy, thank you so much. I just can’t say enough. You have been Nick’s behind the scenes guardian and you are always in my prayers.
Thank you, seems too small a phrase to communicate how I feel about all you have done for our family. You have helped us to hope again and see positive possibilities for our future as a safe and happy family. The depth of my gratitude is immeasurable! You are a treasure.
You thoroughly listened to my concerns, respected the delicacy of two parents not on the same page and worked around the challenges that existed due to joint custody. You were beyond patient through the entire process and even became my voice when it wasn’t heard.
While our daughter was in the treatment program, you continued to monitor her progress, worked with her therapist and fielded calls and questions while trying to fill communication gaps.Rebecca
We were very pleased with the services you provided as an educational consultant to our family. We were first thrilled to discover that there was such a profession that could actually provide professional guidance to the tough decisions regarding school choice. We were equally thrilled to find someone, such as yourself, in town that came with such high recommendations.
Gail has been invaluable in helping me solve the behavioral and educational problems I have been facing with my boys. She is an expert on the resources available and how to choose programs and schools to meet the specific needs of individual teens. Edie S.Edie
We are very happy and are quite fortunate that we have a program navigator such as Gail. We had a huge dilemma in trying to help our son with several behavior health issues and a life that was unraveling.
We became aware after John had a battery of evaluations, and therapeutic and group sessions that he would need very specialized care. Fortunately, that is when we were able to contact Gail. John’s mother was able to research Gail’s information and we decided she would be the “unique resource” we needed. We appreciated her expertise when we were grasping at straws for his care. She really helped us stop our indecision and to make decisions and find a proactive path. We were first able to meet quickly with Gail in person. It seemed easy to talk with Gail. We felt assured that she could be a great sounding board and resource. Later, we concluded she could help us gather information and allow us to make tough decisions in getting our son’s immediate help. Gail shared her very valuable knowledge and experience with different organizations and treatment that could really help. Gail has a unique way of being attuned with our wishes and our family while really looking and researching information to find the best situation and individualized care for John. When we had questions, she was very responsive getting back with reliable and relevant information.
The best way to describe this is to discuss our son’s journey. After meeting with Gail, we had useful information. We could see clear choice. This helped and assured we would find a way to meet John’s needs and provide for the potential costs. This required a huge financial commitment to provide the services. There was strain emotionally and mentally to decide that he could and should live outside of family home. We were able to sift through possible choices and quickly meet with Behavioral Health Treatment Center representatives. We were able to visit the site and make our decision. This is where Gail’s unique navigation skills helped; she could see different type of needs he may need and what type of therapy, school, house environment and interaction that treatment centers offer and could offer (it is nice to know you can ask for more.) We also appreciated her hands-on approach where she visits the sites to get to know the staff better and services offered. She also visits with the clients – she takes a total approach.
In conclusion, Gail’s services have been quite valuable to us. We can definitely use and rely on her “common sense” and good judgement during this path. It has not been a smooth journey, John has had several setbacks going from BH Treatment to Wilderness Camp and then to another BH Treatment Center in the last 14 months. Along the way, there has been setbacks but there has been more growth, independence, emotion connection and love. With each of setback and growth spurts, Gail has been quite helpful. She continues to provide quality updates, information, “wonderful” suggestions and overall care to aid him and his family. She can provide “realistic views” but her feedback gives us a good deal of hope (it is process).John